Mastiff Defense
Keep your AI
on a short leash
AI Compliance Guardrails
Mastiff Defense puts compliance guardrails between your business and its AI, screening every message for pricing leaks, sensitive-data exposure, and prompt injection.
Protect against
Mastiff installs guardrails between your store and your AI chatbot.
Prompt injection
Hidden instructions smuggled into a customer message or fetched content that try to hijack your chatbot. Mastiff screens every input and blocks manipulation before it reaches the model.
Sensitive data exposure
Customer PII, internal pricing, or confidential records slipping into a reply. Mastiff checks each response against your store's sensitive-data rules and stops leaks.
Improper output handling
Model output that drifts off-policy reaching your customers. Mastiff screens every response before it's shown, and the Mastiff chat widget renders replies with HTML escaped so markup and scripts never execute.
System prompt leakage
The bot revealing its hidden instructions or guardrail logic when probed. Mastiff detects prompt extraction attempts and blocks them.
Use cases
Online Stores
Deploy compliant AI chat on your storefront. Prevent pricing leaks, inventory exposure, and off-brand responses automatically.
Middleware Mode
Already using Tidio, Gorgias, or Zendesk? Route your existing chatbot through our API. No rip-and-replace required.
Internal Tools
Role-based guardrails for HR, Finance, and Engineering bots. Staff get helpful answers without accessing data outside their role.
Audit & Compliance
Every request logged with risk score, decision, and reasoning. Full audit trail across all tenants. Logs hold screening decisions, not message content.
Plans
From a single storefront to a custom enterprise deployment, the same three-layer guardrails, sized to your business.
Small Business
- Three-layer compliance guardrails
- Managed chat widget or middleware API
- Full audit logging
- Email support
Mid-Market
- Everything in Small Business
- Compliance reporting and usage statistics
- Role-based policies
- Higher message volume
Enterprise
- Everything in Mid-Market
- Custom integrations & volume pricing
- Managed onboarding
- Dedicated support
Running a Shopify store? Self-serve plans start at $49/mo →
Ready to protect
your business?
We work with teams from a single storefront to enterprise deployments. Tell us what you're building and we'll help you scope the right setup.